Shipping policy

Shipping Policy

Thank you for shopping with LURQ. As a growing startup, we are committed to delivering your orders accurately, securely, and on time.

Order Processing Time

All orders are processed within 24–48 hours of being placed (excluding Sundays and public holidays).

Once processed, your order is carefully packed and handed over to our trusted delivery partners.

Delivery Timeline

Once your order is dispatched, you will receive a tracking link via SMS and/or email.

Estimated delivery after dispatch:

Metro Cities: 2–4 business days
Rest of India: 4–7 business days

Please note that delivery timelines are estimates and may vary depending on your location, courier service availability, and unforeseen circumstances.

Shipping Charges

Within India

Shipping is FREE on most orders within India.

International Orders

Shipping charges vary depending on the destination and will be calculated during checkout.

Payment Methods

We currently offer the following payment options:

Prepaid Orders (UPI, Debit/Credit Cards, Net Banking, Wallets, etc.)
Partial Payment Orders (Pay a portion online and the remaining amount upon delivery, where available)
Cash on Delivery (COD)

Dispatch Priority

To ensure faster order fulfillment, orders are generally processed in the following priority:

Prepaid Orders – Highest priority and usually dispatched the fastest.
Partial Payment Orders – Processed after prepaid orders.
Cash on Delivery (COD) Orders – Processed after prepaid and partial payment orders.

While we strive to process every order as quickly as possible, dispatch priority may result in slight differences in processing times.